Payment Policy
Last updated: 07/28/2026
What you can pay with
Celaza accepts PayPal. The same method appears as an icon in the footer of every page, below the Add to Cart button on every product page, and again at checkout, and those three places always match. If a method is shown, it is accepted; we do not advertise options we cannot process.
Currency
All prices on this site are shown and charged in US dollars (USD). If your card is denominated in another currency, your bank converts the amount at its own rate and may add a foreign transaction fee. That conversion happens entirely on your bank's side and Celaza has no visibility of it.
When you are charged
Payment is authorized at the moment you complete checkout and captured when the order is confirmed. If we cannot fulfill an order after payment has been taken — a stock error, for example — the charge is refunded in full to the original method and we email you to explain what happened.
How your details are handled
Payments are processed by established third-party payment providers over an encrypted connection. Card numbers are transmitted directly to those providers and are never stored on Celaza's systems. We can see that a payment succeeded and the last few digits of the card used; we cannot see the full number, and neither can anyone working for us. What those providers do with your information is covered in our Privacy Policy.
Taxes and duties
Any sales tax that applies to your order is calculated and displayed at checkout before you confirm. There are no charges added after the fact.
If a payment fails
Declines are usually the bank's decision rather than ours, and the most common causes are an address that does not match the card, an expired card, or a routine fraud hold. Check the details, try the payment once more, and if it still fails, try a different funding source. A pending charge from a failed attempt normally clears from your statement on its own within a few business days. If it does not, email support@celaza.com with the date and amount and we will help you chase it.
Pricing accuracy
We work hard to keep prices correct, but errors happen. If an item is listed at an obviously incorrect price, we reserve the right to cancel the order and refund you in full rather than fulfill it. We will contact you before taking that step.
Talk to us
We answer messages Monday to Friday: 9:00 AM – 5:00 PM (ET), and reply within 24 hours on business days. Email support@celaza.com or call 1 (405) 591-4016.
Need a hand?
Something you want to check before ordering, or something that has gone wrong after — either way, write to us and we will sort it out.
Messages answered next business day
Brooktondale, NY 14817
United States